OUR GUARANTEES
We work with DHL to ensure that your orders arrive quickly and safely. You will always receive a reliable tracking number that you can use to track your delivery at any time.
Do you have any questions? We are there for you around the clock. Your satisfaction is at the heart of everything we do, and we do everything we can to make your experience exceptional.
We pride ourselves on the quality and craftsmanship of our jewelry. As a sign of our commitment, we offer a 30-day money-back guarantee on every purchase. If you are not completely satisfied, simply return your order within 30 days and you will receive a full refund. Your happiness is our priority!
Trusted by more than 10,000 Canada women
FAQ
Yes! We are pleased to offer free shipping within Canada on all orders. Once your jewelry has been shipped, you’ll receive a tracking number that you can use to follow your package all the way to your front door.
We are here for you! Whether you have any questions about our jewellery or just want to chat about your favourite pieces – the Mara Elson team is available for you every day of the week.
Our opening hours:
Mon – Fri: 9:00 am – 5:00 pm
Sat – Sun: 10:00 am – 4:00 pm
We aim to respond within 24 hours and always do our best to reply as soon as possible.
📧 E-mail: info@maraelson.com
Your happiness is important to us. If your jewelry doesn't quite meet your expectations, you can return it within 30 days of receiving it. Just send us an email and we'll take care of the rest.
We've made paying easy and secure. You can pay with PayPal, Amex, Visa, MasterCard, Apple Pay – or whatever suits you best.
Each piece of jewellery is made with precision and love. We use high-quality materials and pay attention to every detail to create timeless designs that will last for many years. Each part is carefully inspected to ensure it meets our high quality standards before it arrives at your doorstep.
To keep your jewelry beautiful and radiant, please follow these tips:
Avoid contact with water, lotions, and perfume
Store your jewelry in a dry, cool place when you're not wearing
it Use a soft cloth to gently clean your jewelry and preserve its shine
If you have any questions about jewellery care, please feel free to contact us – I'm here for you!
As a family-run business, we are proud to have served over 10,000+ online customers in Canada – and look forward to welcoming you soon!
We do everything we can to ensure your satisfaction and offer you an unforgettable shopping experience.
Thank you for being part of this journey.
Join over 10,000 satisfied customers! 🖤
Wear a piece of Mara & Elson art every day.
